Page 11 - Heritage Life Story - MI
P. 11

Our Process: Safe, Trusted
Unlike most other funeral homes and cremation services in the area, Heritage believes in being involved first hand throughout the process.
• Staff from the Heritage team provides the initial transport from the place of death directly to our funeral home.
• An identification band is placed with your loved one.
• Positive identification is required via personal viewing or a photograph when a family member was not present at the time of the initial transport.
• Our written tracking process is used to ensure that the necessary forms are completed by the appropriate people, that the proper number
of next of kin have been consulted, personal belongings have been removed from the person or approved to be cremated with the person, and that no more viewing will take place.
• An appointment time is made with the crematory.
• A staff member transports your loved one to the crematory.
• A metal identification tag is placed with the person inside the crematory.
• A staff member remains present until the cremation process begins.
• The numbered metal identification tag is verified at the funeral home when the cremated remains are returned.
• Cremated remains are held at the funeral home and released to a family member as designated on the original authorization.
As one of the only firms in the area to use each of these steps, you can be assured that Heritage diligently strives to uphold the trust you place in us. Call us with questions about our process,
or to begin a discussion to plan your services in advance.
What is cremation:
Cremation is the process of reducing the body
to bone fragments by applying intense heat for
a period of two to three hours. The cremated remains are removed from the cremation chamber and are then processed into finer fragments and placed in a temporary container. They weigh typically between three and six pounds.
What to do with cremated remains?
Cremated remains can be buried in ground, above ground in a niche, scattered with the property owner’s permission or kept at home. They may also be divided and used in any combination of those dispositions above. Additionally, there is a large variety of keepsakes that can hold a token amount of cremated remains including jewelry pieces. Some less common options are having cremated remains be made into part of an offshore reef, sent into space or having a portion made into a diamond. With so many options available, we can show you the options so you can decide what is right for you.
Page 15

   9   10   11   12   13